Need to share your site’s technical details with our support team? WPConsent’s System Info tab collects your WordPress environment, server configuration, and plugin data into a single, copyable report. System Info makes troubleshooting faster by giving support everything they need upfront.

Table of Contents

• Overview
• Accessing System Info
• Site info
• WordPress configuration
• WordPress uploads and constants
• Plugin sections
• Webserver configuration
• PHP configuration
• PHP extensions
• Session configuration
• Testing SSL connections
• Copying and sharing System Info
• Conclusion

Overview

The System Info tab lives under WPConsent >> Tools and displays a read-only text area containing your full environment report. The report is organized into labeled sections covering site URLs, WordPress settings, upload paths, installed plugins, server software, PHP settings, and session details. A separate Test SSL Connections box lets you verify that your server can reach external services over HTTPS.

Accessing System Info

To get started, navigate to WPConsent >> Tools and select the System Info tab.

The full report appears in a monospaced text area. You can scroll through it directly on the page.

Site info

This section lists your core site URLs and multisite status:

• Site URL – the WordPress address from Settings >> General
• Home URL – the site address from Settings >> General
• Multisite – whether WordPress Multisite is enabled

WordPress configuration

This section covers your core WordPress settings and environment:

• Version – WordPress version number
• Language – site language locale
• User Language – current user’s language preference
• Permalink Structure – URL structure for posts and pages
• Active Theme – theme name and version
• Show On Front – homepage display setting (posts or static page)
• Page On Front – front page ID and title, if a static page is set
• Page For Posts – blog page ID and title, if a static page is set
• ABSPATH – WordPress installation directory path
• Table Prefix – database table prefix length and validation status
• WP_DEBUG – whether debug mode is enabled
• Memory Limit – WordPress memory limit (WP_MEMORY_LIMIT)
• Registered Post Stati – all available post statuses
• Revisions – post revision settings (enabled, disabled, or limited)

WordPress uploads and constants

This section shows your upload directory paths and related constants:

• WP_CONTENT_DIR – content directory path constant
• WP_CONTENT_URL – content directory URL constant
• UPLOADS – custom uploads directory constant, if defined
• wp_uploads_dir() path – current month’s upload directory path
• wp_uploads_dir() url – current month’s upload directory URL
• wp_uploads_dir() basedir – base uploads directory path
• wp_uploads_dir() baseurl – base uploads directory URL

Plugin sections

The report includes up to 4 plugin sections depending on your setup:

• Must-Use Plugins – lists any plugins in wp-content/mu-plugins/ with their versions. These load automatically and can’t be deactivated from the admin.
• WordPress Active Plugins – all currently active plugins with versions. Plugins that need an update display the available version number.
• WordPress Inactive Plugins – all installed but inactive plugins with versions.
• Network Active Plugins – plugins activated network-wide. This section only appears on multisite installations.

Webserver configuration

This section reports your server software and database versions:

• PHP Version – the PHP version running on the server
• MySQL Version – MySQL or MariaDB version
• Webserver Info – web server software and version (for example, Apache or Nginx)

PHP configuration

These PHP settings affect WordPress performance and file handling:

• Memory Limit – PHP memory limit (memory_limit)
• Upload Max Size – maximum upload file size (upload_max_filesize)
• Post Max Size – maximum POST data size (post_max_size)
• Time Limit – maximum script execution time (max_execution_time)
• Max Input Vars – maximum number of input variables (max_input_vars)
• Display Errors – whether PHP errors display on screen

PHP extensions

This section checks for key PHP extensions your server may need:

• cURL – HTTP request support status
• fsockopen – socket connection support
• SOAP Client – SOAP client installation status
• Suhosin – Suhosin security extension status

Session configuration

This section reports PHP session settings:

• Session – whether PHP sessions are enabled
• Session Name – session cookie name
• Cookie Path – session cookie path
• Save Path – session data storage path
• Use Cookies – whether sessions use cookies
• Use Only Cookies – whether sessions rely exclusively on cookies

The session detail fields only appear when PHP sessions are active on your server.

Testing SSL connections

Below the system information textarea, you’ll find a separate Test SSL Connections metabox. To run the test, click the Test Connection button. This verifies that your server can establish secure HTTPS connections to external services. It’s useful for diagnosing issues with API calls or third-party integrations that rely on SSL.

Copying and sharing System Info

To copy the report for a support request:

1. First, click inside the text area to focus it.
2. Then, select all text with Ctrl+A (Windows/Linux) or Cmd+A (Mac).
3. Next, copy using Ctrl+C (Windows/Linux) or Cmd+C (Mac).
4. Finally, paste the output into your support ticket or forum post.

Including the full System Info report helps our support team identify environment issues, plugin conflicts, or configuration problems without needing to ask follow-up questions.

Conclusion

The System Info tab provides a complete snapshot of your WordPress environment in a single, easy-to-copy report. When you run into issues or need support, sharing this report saves time for everyone involved.

For other tools available on this page, see Import & Export and Database & Cache Management.